Contact
Contact the editorial team
The most useful message you can send is one that corrects a wrong value. Everything else is welcome too. Pick the matching reason below so the message lands in the right place straight away.
01
What is it about?
Five reasons, five routes. Your choice pre-sets the form below.
- Priority
Report a data error
A price is wrong, a rule has changed, a drawdown type is filed under the wrong kind, a value now only holds for older purchases. This is the most important message we can receive. Corrections take priority over adding new firms.
Send a message Report a barrier
Something cannot be operated with a keyboard or a screen reader, breaks at high zoom, has insufficient contrast, or is missing a label. Choosing this keeps your report out of the general pile.
Send a messagePartnership enquiry
You represent a prop firm and want to talk about a partner programme. Up front, so nobody wastes time: placements are not for sale, commission never sorts, and a sourced Red Flag stays.
Send a messagePress & research
Questions about the methodology, the dataset or quotes. Tell us your outlet and your deadline. Sort parameters, flag criteria and data dates are public and may be cited with attribution.
Send a messageGeneral
Site feedback, technical problems, firms or calculators we are missing. Disagreement with a flag is welcome too, ideally with the source we overlooked.
Send a message
02
Found a wrong value?
The more precise the report, the faster the fix. Four details are enough for us to check straight away instead of writing back to ask.
Which firm
The firm's name, ideally with programme and account size, or simply the link to the page on our site.
Which value
The value exactly as it appears on our side, for example "Max. daily loss: 5%". The row it sits in helps.
What is correct
The right value with its conditions, such as from which purchase date it applies or for which platform.
Where it comes from
The URL of the firm's own source: rules page, help article or terms. A screenshot without a source is not enough; we need to be able to read it ourselves.
We check it at the firm's own source. If the report holds, we change the value, set a new date and add the source, including when the firm concerned is a partner.
Send a message
Address & legal details
Postal address, authorised representative and register details are in the legal notice. We do not repeat them here and we do not make them up.
Go to the legal noticePropCrab is not investment or financial advice and not a prop firm. Challenges cost a fee, mostly run on simulated accounts, and the fee is usually lost when a rule is broken.
03
What we cannot answer
We do not give investment or financial advice, however the question is phrased. That is the line between a comparison site and a regulated activity.
We do answer
- Which rule we show for which firm, and which source it came from.
- How a sort order is produced and which figure sits behind it.
- How two challenges differ on price, drawdown, consistency rule or payouts.
- When a value was last confirmed at its source and what is still open.
We do not answer
- "Which prop firm is right for me?" That is what the filters, the comparison and the calculators are for.
- "Will I pass this challenge?" We do not compute chances of success.
- "Is this strategy or this trade a good idea?"
- Anything about your personal tax, legal or financial situation.
A dispute with a prop firm
We are not a complaints body and have no access to your account. We cannot release a payout, lift a restriction or mediate between you and a firm. That belongs with the firm first. The firms are generally not supervised and there is no ombudsman; the Financial Commission is a private dispute-resolution body. If a firm applies a rule differently from how it published it, send us the source and we will check our entry.
Regulators and warning listsPropCrab is not investment or financial advice and not a prop firm. Challenges cost a fee, mostly run on simulated accounts, and the fee is usually lost when a rule is broken.